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Awesome Internet & Mobile

Let’s get you connected.

Select the service you need, enter your details, and review everything before submitting your application.

Choose your service

Your selection controls the extra questions shown in this application.

Service required

Fixed internet service details

Connection request

Preferred activation date

Additional connection notes

Choose a modem / router

Select one device for this fixed internet service. Device prices are one-off charges and include GST.

BYO Device $0.00one-off Already have a compatible modem or router? Bring your own. • Must support your selected access technology • Customer is responsible for configuration and Wi-Fi coverage • Carbon Comms can provide the required service settings NetComm NF20MESH modem router

NetComm NF20MESH $200.00one-off Wi-Fi 6 CloudMesh gateway for reliable everyday home connectivity. • Dual-band Wi-Fi 6 AX1800 • VDSL2/ADSL2+ and Gigabit Ethernet WAN • 4 × Gigabit LAN, USB 3.0 and 2 × VoIP • CloudMesh expansion with NetComm NS-02 satellites • Supports all nbn connection types NetComm NF71 Wi-Fi 7 gateway

NetComm NF71 $250.00one-off Next-generation Wi-Fi 7 gateway built for new high-speed internet tiers. • Dual-band Wi-Fi 7 BE6400 up to 6.4 Gbps • 4 × 4 MU-MIMO with WPA3 security • 2.5GbE WAN/LAN plus 2.5GbE LAN • VDSL, VoIP and EasyMesh with NS71 satellites • Aurora app and support for all nbn connection types NetComm NL20MESH hybrid modem router

NetComm NL20MESH $300.00one-off Wi-Fi 6 hybrid gateway with built-in 4G LTE backup capability. • Wi-Fi 6 CloudMesh Hybrid Gateway • Embedded 4G LTE Cat 6 backup capability • VDSL2/ADSL2+ and Gigabit Ethernet WAN • 4 × Gigabit LAN, VoIP and USB 3.0 • CloudMesh expansion and support for all nbn types

Wi-Fi performance and coverage vary by premises, interference, device capability and placement. The NL20MESH 4G backup feature requires a compatible active mobile service/SIM and is not automatically included with the router.

Mobile service details

Mobile connection request

SIM preference

Upload photo ID Upload a clear driver licence, passport or other accepted photo ID. JPG, PNG or PDF, maximum 1.5 MB.

Your details

Fields marked with an asterisk are required.

Customer type

New Customer I do not currently have an active Carbon Comms customer account. Existing Customer Add this application to an existing Carbon Comms account.

Title

First name

Last name

Email address

Date of birth The applicant must be at least 18 years old.

Service address Start typing and choose an Addressfinder result, or enter the address manually. Include the unit number where applicable.

Mobile number

Contact landline (optional)

Account type

Personal The service will be held in an individual’s name. Business The service will be held in a registered business name.

Referral code (optional) Enter the 6-digit referral code provided by an existing Carbon Comms customer.

Promo code (optional) Promo codes are subject to their applicable offer terms and eligibility requirements.

For security, your production website must submit this form to a secure server over HTTPS. Photo ID, date of birth and porting details should be encrypted in transit and at rest, access-controlled, and never sent through an unencrypted email form.

I confirm the information supplied is correct and consent to Carbon Comms using it to assess and process this service application.

Let’s get you connected.

Choose your service

Fixed internet service details

Landline number transfer details

Choose a modem / router

Add more services to this application

Mobile service details

Mobile broadband details

Your details

Existing customer details

Business details

Review your application

Critical Information Summaries and service terms

Customer signature

Thank you — your submission has been received.

What happens next?

Choose your service

Fixed internet service details

Landline number transfer details

Choose a modem / router *

Add more services to this application

Mobile service details

Mobile broadband details

Your details

Existing customer details

Business details

Review your application

Critical Information Summaries and service terms

Customer signature

Thank you — your submission has been received.

What happens next?

Choose a modem / router