Awesome internet & mobile

Great connections. Real people. No runaround.

Internet, mobile and voice services made refreshingly simple — with value-packed plans and local support that actually listens.

Compare all 84 plans Check my address
  • Australian owned & operated
  • 23+ years of telco experience
  • Phone technical support, seven days
500/50 plan spotlight

Featured home internet

Same 500/50 speed tier. A different network route.

Both include unlimited data, a 498 Mbps typical-evening download speed and Carbon Comms support.
Carbon NBNSydney PoP

Carbon Home Fast 500/50 NBN

500/50 Mbps
download/upload

$84/month

How traffic is routed

Traffic routes through Carbon Comms’ Sydney point of presence.

  • Unlimited data
  • Typical evening download speed 498 Mbps
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC and FTTP
View Carbon plan View Carbon NBN CIS
ABB Direct NBNLocal PoP where available

ABB Direct Home Fast 500/50 NBN

500/50 Mbps
download/upload

$86/month

How traffic is routed

Uses a local point of presence where available, which may help reduce latency for gaming, video calls and other real-time activity.

  • Unlimited data
  • Typical evening download speed 498 Mbps
  • Static IPv4 opt-in: $6/month
  • IPv6 available
  • No CGNAT
  • NBN technology: HFC and FTTP
View ABB Direct plan View ABB Direct CIS

Availability depends on your address. Not sure which network route suits you? Compare the details above or call 1800 10 10 50.

Prices are per month and include GST unless stated otherwise. 500/50 Mbps is the maximum wholesale plan speed. Eligible connections only; actual speeds vary. Review the applicable CIS before ordering.

Real people answer.Technical support · Option 3 Straight-talking telcoNo confusing runaround

All 84 plans. One place to compare.

Start with what you’re connecting.

Choose a service, choose the type that suits you, then browse every matching plan and current price — no hidden shortlist.

1 Choose a service 2 Choose a type 3 Browse the plans

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What would you like to connect?

Make it yours

Who is the connection for?

Not sure what is available? Check your address

Your matches

Browse your matching plans

Carbon NBN · Residential

Residential NBN plans

Nine unlimited-data options for everyday homes through to eligible Hyperfast connections.

View full Carbon NBN details

9 plans available

Carbon NBN · Residential

Carbon Home Fast 25/10 NBN

25/10Mbps download/upload
$57/month
  • Typical evening speed 24 Mbps
  • Unlimited data
  • Carbon Comms support
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Fast 50/20 NBN

50/20Mbps download/upload
$81/month
  • Typical evening speed 49 Mbps
  • Unlimited data
  • Carbon Comms support
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary
Popular

Carbon NBN · Residential

Carbon Home Fast 100/20 NBN

100/20Mbps download/upload
$84/month
  • Typical evening speed 98 Mbps
  • Unlimited data
  • Carbon Comms support
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Fast 100/40 NBN

100/40Mbps download/upload
$88/month
  • Typical evening speed 98 Mbps
  • Unlimited data
  • Extra upload capacity
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary
Great value

Carbon NBN · Residential

Carbon Home Fast 500/50 NBN

500/50Mbps download/upload
$84/month
  • Typical evening speed 498 Mbps
  • Unlimited data
  • Eligible connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC and FTTP
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Superfast 750/50 NBN

750/50Mbps download/upload
$91/month
  • Typical evening speed 748 Mbps
  • Unlimited data
  • Eligible connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC and FTTP
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Ultrafast 1000/100 NBN

1000/100Mbps download/upload
$102/month
  • Typical evening speed 880 Mbps
  • Unlimited data
  • Eligible connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC and FTTP
Start an application View Critical Information Summary
HFC only

Carbon NBN · Residential

Carbon Home Hyperfast HFC 2000/100 NBN

2000/100Mbps download/upload
$153/month
  • Typical evening speed 1880 Mbps
  • Unlimited data
  • Eligible HFC connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC only
Start an application View Critical Information Summary
FTTP only

Carbon NBN · Residential

Carbon Home Hyperfast FTTP 2000/200 NBN

2000/200Mbps download/upload
$153/month
  • Typical evening speed 1880 Mbps
  • Unlimited data
  • Eligible FTTP connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: FTTP only
Start an application View Critical Information Summary

Browse with the arrow buttons, swipe, or use the left and right arrow keys.

Prices shown are monthly and include GST unless stated otherwise. Availability, actual speeds, inclusions and eligibility vary by network, address, access technology and equipment. Review the applicable Critical Information Summary and terms before ordering.

100% AustralianOwned and operated
Decades of know-howTelco experience
Technical support by phone1800 10 10 50 · Option 3
Unlimited dataOn eligible internet plans

Made for the way you connect

Pick your kind of connected.

From everyday home internet to business voice systems, there’s a simple Carbon Comms option for you.

Home & business internet

Fast, flexible plans across NBN, ABB Direct, OptiComm and Neoloop.

Explore internet

Mobile that keeps up

Simple voice, data pooling and mobile broadband plans on a robust network.

Explore mobile

Smarter business voice

Cloud voice and trusted hardware, configured and supported by people who know it.

Explore VoIP

Check, test & troubleshoot

Address checks, speed tests, outages and practical network help in one place.

Open network tools

Useful right now

Answers without the hold music.

Run a quick check, test your connection or see what’s happening on the network.

View all tools
01

Check your address

See which NBN services are available at your place.

 02

Test your speed

Measure your current download and upload performance.

 03

Check network status

Find current NBN outages and planned maintenance.

The Carbon difference

Big-network capability. Small-team care.

We make complex technology simple, reliable and easy to use — whether you love tech or would rather never think about it.

Meet Carbon Comms
1

We listen first

You get practical advice for your actual needs, not a script.

2

We keep it clear

Straightforward plans, useful explanations and no unnecessary jargon.

3

Phone support when it matters

For technical help, call 1800 10 10 50 and select Option 3. Technical support is not available through chat or email.

The latest from Carbon

More than plans. More ways to connect.

Rewards, practical network information and a clearer look at what makes each Carbon Comms service different.

Live every month

Live raffle on the 27th

Eligible customers are automatically entered. Three winners receive $50, $25 and $10 account credits, with the draw streamed on Facebook.

Read draw terms Watch on Facebook

$5 bill credit

Refer a friend. Get rewarded.

Receive a $5 one-time bill credit for every successful eligible referral. Your friend simply enters your Carbon Comms account number when they sign up.

See eligibility and how it works

Issued by our Technical Operations Team

Official Network Configuration Statement

Carbon Comms NBN services use IPoE (IP over Ethernet), also called Dynamic or Automatic IP.

  • Automatic IP address
  • No PPPoE
  • No username or password
  • Simple plug-and-play setup
Explore Carbon NBN Open network tools

Two networks. One Carbon team.

Carbon NBN vs ABB Direct

Carbon NBN routes through our Sydney point of presence. ABB Direct uses a local point of presence where available, which can help lower latency. Both include Carbon Comms customer support.

Carbon NBN plans ABB Direct plans Check my address

Ready when you are

Let’s get you connected.

Choose online or talk it through with a real person. Either way, we’ll keep it simple.

Start my applicationCall 1800 10 10 50