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Awesome Internet & Mobile. Proudly Australian Owned.

Your world.Better connected.

Great-value internet for home. Mobile for wherever life takes you. Backed by a proudly Australian-owned team that’s here to help.

Explore Our Plans Check My Address

Residential · Unlimited data

Options ready to browse

2 options

Carbon NBN

500/50Mbps download / upload

$82/month

Static IPv4 included. No CGNAT.

Carbon NBN Plans

ABB Direct NBN

500/50Mbps download / upload

$84/month

IPv6 available. No CGNAT. Static IPv4 +$6/month.

ABB Direct NBN Plans

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Includes GST. HFC & FTTP only. Typical evening download 498 Mbps. Eligibility and actual speeds vary. Review the CIS before ordering. Carbon CIS · ABB Direct CIS

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Home Internet · Mobile · Voice

For the moments that bring us together.

Every great connection starts with your address.

Check the NBN technology at your premises, then explore your options. Service and plan availability remain subject to qualification.

Check My Address

100% AustralianOwned and operated

23+ YearsOf telecommunications know-how

Technical Support by Phone1800 10 10 50 · Option 3

Get to Know Carbon

Your next connection

Find the right plan for you.

Choose your service, tell us who it’s for and compare the options. All our current plans, in one place.

Not sure? Check your address
Carbon NBN or ABB Direct NBN—what’s different?

Two NBN options, with different network routing and IP inclusions. Both are supported by Carbon Comms.

Carbon NBN

Traffic routes through Carbon Comms’ Sydney point of presence. All Carbon NBN services include a Static IPv4 address and have no CGNAT.

ABB Direct NBN

Uses a local point of presence where available, which may help reduce latency. IPv6 is available and there is no CGNAT. Static IPv4 is included on selected speed tiers, or available as a $6/month opt-in on the other listed plans. Each plan card shows its inclusion.

Start here

Choose your service

Make it yours

Plan type

Availability and eligible speeds are confirmed for your address.

Carbon NBN · Residential

Residential NBN plans

Nine unlimited-data options for everyday homes through to eligible Hyperfast connections.

View full Carbon NBN details

9 plans available

Carbon NBN · Residential

Carbon Home Fast 25/10 NBN

25/10Mbps download/upload
$57/month
  • Typical evening speed 24 Mbps
  • Unlimited data
  • Carbon Comms support
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Fast 50/20 NBN

50/20Mbps download/upload
$81/month
  • Typical evening speed 49 Mbps
  • Unlimited data
  • Carbon Comms support
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary
Popular

Carbon NBN · Residential

Carbon Home Fast 100/20 NBN

100/20Mbps download/upload
$84/month
  • Typical evening speed 98 Mbps
  • Unlimited data
  • Carbon Comms support
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Fast 100/40 NBN

100/40Mbps download/upload
$88/month
  • Typical evening speed 98 Mbps
  • Unlimited data
  • Extra upload capacity
  • Static IPv4 included
  • No CGNAT
  • NBN technology: All NBN technologies
Start an application View Critical Information Summary
Great value

Carbon NBN · Residential

Carbon Home Fast 500/50 NBN

500/50Mbps download/upload
$82/month
  • Typical evening speed 498 Mbps
  • Unlimited data
  • Eligible connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC and FTTP
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Superfast 750/50 NBN

750/50Mbps download/upload
$91/month
  • Typical evening speed 748 Mbps
  • Unlimited data
  • Eligible connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC and FTTP
Start an application View Critical Information Summary

Carbon NBN · Residential

Carbon Home Ultrafast 1000/100 NBN

1000/100Mbps download/upload
$100/month
  • Typical evening speed 880 Mbps
  • Unlimited data
  • Eligible connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC and FTTP
Start an application View Critical Information Summary
HFC only

Carbon NBN · Residential

Carbon Home Hyperfast HFC 2000/100 NBN

2000/100Mbps download/upload
$153/month
  • Typical evening speed 1880 Mbps
  • Unlimited data
  • Eligible HFC connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: HFC only
Start an application View Critical Information Summary
FTTP only

Carbon NBN · Residential

Carbon Home Hyperfast FTTP 2000/200 NBN

2000/200Mbps download/upload
$153/month
  • Typical evening speed 1880 Mbps
  • Unlimited data
  • Eligible FTTP connections only
  • Static IPv4 included
  • No CGNAT
  • NBN technology: FTTP only
Start an application View Critical Information Summary

Browse with the arrow buttons, swipe, or use the left and right arrow keys.

Prices shown are monthly and include GST unless stated otherwise. Availability, actual speeds, inclusions and eligibility vary by network, address, access technology and equipment. Review the applicable Critical Information Summary and terms before ordering.

Two NBN options. One helpful team.

Carbon NBN or ABB Direct NBN?

Both use the nbn access network and come with Carbon Comms customer care. The difference is how your connection is routed, plus the IP features included with your plan.

Our Sydney-routed service

Carbon NBN

A straightforward connection with Static IPv4 included on every Carbon NBN service.

Network routing
Through Carbon Comms’ Sydney point of presence.
Static IPv4
Included on all Carbon NBN services.
CGNAT
No CGNAT.
View Carbon NBN Plans View CIS

An alternative network route

ABB Direct NBN

An NBN option with IPv6 available and a local point of presence where available.

Network routing
Through a local point of presence where available, which may help reduce latency.
Static IPv4
Included on selected speed tiers. Other listed plans can opt in for $6/month, including the 500/50 plan.
IPv6
Available.
CGNAT
No CGNAT.
View ABB Direct NBN Plans View CIS

Read Our Network Configuration Statement

A little more from Carbon

Good connections come with good things.

Join our monthly live raffle and share Carbon with a friend. There’s more to being connected.

Refer a Friend

Refer a friend. Enjoy a $5 thank-you.

Know someone looking for a better connection? Refer a friend and receive a one-time $5 bill credit when their eligible service is activated.

See How Referrals Work

Your friend must enter your Carbon Comms account number when signing up. Eligible NBN, ABB Direct NBN, OptiComm and Neoloop services only. Mobile services excluded.

A smiling woman holding a mobile phone outdoors.

Away from home. Still connected.

Mobile plans that fit your everyday.

Explore our SIM-only mobile plans, including data banking and data pooling options. Each plan shows its data, speed and network inclusions clearly.

Explore Mobile Plans
eero Pro 7 mesh Wi-Fi router.

Make yourself at home

Find the right Wi-Fi for your home.

Explore eero mesh Wi-Fi and NetComm modems and routers. Compare the details and choose the hardware that suits your home.

Explore Modems & Routers

Already with Carbon?

Here for your next step.

Manage your account online, find a useful tool or speak to someone who can help.

1800 10 10 50

Option 1: Customer Care · Option 3: Tech Support

Technical support is provided by phone, not chat or email. Please call 1800 10 10 50, Option 3.

Trading & Customer Care Hours
Mon–Fri 9am–9pm · Sat–Sun 9am–5pm
Technical Support Hours
Mon–Fri 8am–8pm · Sat–Sun 9am–5pm

A few things you might be wondering

Can I bring my own modem or router?

Your hardware needs to suit your connection technology and service settings. Check our Network Configuration Statement, or ask Customer Care on 1800 10 10 50, Option 1, if you need help choosing.

Set Up My Router
Can I request a different speed tier?

Use our Change Speed Tier form to request a change. Available speeds depend on your address and connection technology. Review the applicable plan and CIS before submitting your request.

Change Speed Tier
How do I request a cancellation?

Use the Cancellation Request form to send your account and service details, preferred cancellation date and acceptance of the applicable CIS cancellation terms. Submitting a request does not immediately disconnect your service; Carbon Comms will confirm the cancellation details.

Cancellation Request