Help at your fingertips
Network tools
Check availability, measure your connection and find service information without hunting around.
Network Configuration StatementNBN↗
NBN Technology Checker
Look up the NBN access technology reported for an Australian address.
NBN↗
Check an address
Find out which NBN access technology and services may be available.
GO↗
Run a speed test
Check your current download, upload and connection responsiveness.
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Network status
Check for an unplanned outage or planned maintenance in your area.
Need a hand?
Talk to technical support.
Technical support is available by phone only and is not provided through chat or email. Please call 1800 10 10 50 and select Option 3 during technical-support hours. For account and sales questions, our customer team can help too.
Technical support hours
Mon–Fri 8am–8pm · Sat–Sun 9am–5pm
Call 1800 10 10 50 · Option 3Need a hand?
Talk it through with a real person.
Our Australian team is here seven days a week.