Voice services

Smarter calls. Better business.

Carbon ConnectYou combines cloud PBX calling, business numbers, fax-to-email and Premium UC apps with Australian-based infrastructure and local support.

10 current voice options listed

Carbon Comms VoIP Services — reliable, feature-rich business calling with Australian-based support and infrastructure

Carbon ConnectYou

Cloud PBX calling options

Choose pay-as-you-go call rates or one unlimited package. Carbon ConnectYou is tailored to each business, so every option starts with a custom quote.

Carbon ConnectYou · Cloud PBX

Carbon ConnectYou PAYG – Timed

Per extension

$13.95/month
  • No contracts · custom quote
  • Local calls — $0.035 per minute
  • National calls — $0.035 per minute
  • 13/1300 calls — $0.35 per call
  • Mobile calls — $0.10 per minute
  • 1800 calls included
  • One-off $100 PBX setup fee
Request a quote

Carbon ConnectYou · Cloud PBX

Carbon ConnectYou PAYG – Untimed

Per extension

$13.95/month
  • No contracts · custom quote
  • Local calls — $0.085 per call
  • National calls — $0.085 per call
  • 13/1300 calls — $0.35 per call
  • Mobile calls — $0.10 per minute
  • 1800 calls included
  • One-off $100 PBX setup fee
Request a quote

Carbon ConnectYou · Number service

Carbon ConnectYou DID

Direct In Dial

$1/month
  • No contracts · custom quote
  • One GEO Direct-In-Dial number
  • Use with your tailored ConnectYou setup
Request a quote

Work from anywhere

Fax-to-email and Premium UC apps

Keep your business number useful away from the desk with inbound fax delivery and desktop or mobile softphone licences.

Carbon ConnectYou · Fax service

Carbon Fax2Email (Inbound Only)

Per number

$5.95/month
  • No contracts · custom quote
  • Inbound Fax2Email service
  • Use email instead of a physical fax machine
Request a quote

Premium UC · Softphone

Premium UC Desktop App

Per licence

$5.95/month
  • No contracts · custom quote
  • Premium UC Desktop App
  • Use your ConnectYou service from a compatible computer
Download Premium UC Request a voice quote

Premium UC · Softphone

Premium UC Mobile App

Per licence

$5.95/month
  • No contracts · custom quote
  • Premium UC Mobile App
  • Use your ConnectYou service from a compatible mobile
Download Premium UC Request a voice quote
Great value

Premium UC · App bundle

Premium UC Desktop + Mobile App

Per licence

$9.95/month
  • No contracts · custom quote
  • Premium UC Desktop App
  • Premium UC Mobile App
  • One combined desktop and mobile licence
Download Premium UC Request a voice quote

Home and small-business line options

Broadband & Voice add-ons

These two voice options are available only with eligible Carbon NBN or ABB Direct services and can be selected in the broadband application.

Broadband add-on

Carbon NBN or ABB Direct add-on

Broadband & Voice — Dial Tone Only

$11/month
  • Available with Carbon NBN or ABB Direct
  • Dial Tone Only option
  • Existing landline number transfer supported
  • Eligibility confirmed before activation
Add with broadband
Broadband add-on

Carbon NBN or ABB Direct add-on

Broadband & Voice — Plus Services

$22/month
  • Available with Carbon NBN or ABB Direct
  • Plus Services option
  • Existing landline number transfer supported
  • Eligibility confirmed before activation
Add with broadband

Business ready

A phone system that works your way

ConnectYou can be shaped around desk phones, computers and mobiles. The final configuration and available features are confirmed in your tailored quote.

01

Clear call quality

HD voice for clear day-to-day conversations.

02

Advanced features

Call forwarding, auto attendants, IVR and voicemail-to-email.

03

Australian hosting

Secure, enterprise-grade reliability with Australian infrastructure.

04

Use it your way

Connect desk phones, softphones or compatible mobiles.

05

Local support

Australian-based people who can help design and support the solution.

Phones, headsets and downloads

Finish the setup with the right hardware and apps.

Explore Carbon Comms VoIP hardware or download the Premium UC desktop and mobile apps.

Prices are shown as currently published by Carbon Comms. ConnectYou services are tailored and require a confirmed quote. Confirm GST treatment, call-rate definitions, number availability, hardware, app compatibility, fair-use conditions, inclusions and the applicable voice-service terms before ordering.

Tailored cloud voice

Build your Carbon ConnectYou solution.

Tell our voice team how your business works and we’ll shape the right extensions, numbers, apps and call package.